On Life In The Modern World, Or, What If Jesus Was An HMO?by: fake consultantFri Sep 25, 2009 at 10:18:53 AM EDT |
Those among us who are familiar with the Bible will recall that Jesus Christ himself was an active member of the health care community as he travelled about the Holy Land.
It is reported that he practiced within multiple medical specialties, and his works as both an ophthalmologist and a neurologist are recounted within the verses of the Gospels. But what if Jesus had been practicing medicine in the therapeutic environment we're familiar with today? In today's conversation we'll be tagging along with Jesus as he takes a few calls at his HMO's Customer Care Center-and by the time we get done you should be able to bring a whole new take to those discussions you've been having about why reform matters. |
"...a blind man, Bartimaeus...was sitting by the roadside begging. When he heard that it was Jesus of Nazareth, he began to shout, "Jesus, Son of David, have mercy on me!" "Thank you for calling Customer Care. This is Jesus. How may I help you?" "Hi, I was recently treated by you in Jericho for blindness-" "Can I get your account number, sir?" "J32-21515" "Oh, yes. Is this Bartimaeus?" "Yes it is." "So what can I do for you today?" "Well, I went to check my mail, and I found a bill from you for 42,554 shekels for the eye treatment, and I don't understand why you want me to pay this bill." "Well, give me a second while I look that up...ahhh, OK, I understand what happened. You see, I did perform the eye treatment, but your policy requires you to be referred by your Primary Care Physician for any specialist treatment and pre-approved by someone here at Customer Care before we can be liable for any costs of care, and the computer says that you didn't do any of that first...so, I apologize, but we won't be able to make any adjustments to this account. Is there anything else I can do for you today, Bartimaeus?" "Well, how am I supposed to pay this bill? I don't have this kind of money. Can't you perform a miracle or something to help me out here?" "Well, sir, I can't do that, but what I can do is transfer you to our Collections Department, who can help you make payment arrangements..." Needless to say, the call went downhill from there. "Here a great number of disabled people used to lie-the blind, the lame, the paralyzed... "...so you say you were lame and I made you walk, and now you're getting calls from a collections agency that wants to garnish your ass?" "Yes, Jesus, that's correct." "Well, it says here that that back in Tishri of 12 AD you had severe boils and lesions, which is a preexisting condition. Now when I asked you if you wanted to get well you never disclosed any of this, and I don't see it anywhere in your application packet, either. Your policy requires you to inform us of any medical treatments you received before you became a policyholder, and because you failed to make a true and complete statement in your application we have to reject this claim. I really do apologize, but we won't be able to make any adjustments to this account." "To the elders among you, I appeal as a fellow elder, a witness of Christ's sufferings and one who also will share in the glory to be revealed: "We didn't know what to expect when he came here, but in just a few months Jesus has shown us what can happen when the Son of God is a Customer Care Representative. His average call volumes are more than double those of any other rep, and when you listen to him take calls...well, when you hear him tell someone that they won't be getting their benefits...it's almost like he has some divine power over the customers or something, and that's why today I've gathered you together to announce that Jesus is going to be transferred from the call center to the Executive Training Program. Additionally, because Jesus did not adjust a single claim in favor of a customer for the last three months we're also giving him the "Employee of the Quarter" award, which means he gets three days off with pay that he can take anytime he wants, a check for $500, and, of course, Jesus gets to use the parking space right by the front door for his Hummer. We expect really great things from Jesus in the future, and while we will miss Him here at Customer Care I think we can safely say that with Jesus running the show this company is going to remain profitable for decades to come." |